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Privacy & Cookie Policy

Published: October 25, 2025

Last Updated: February 16, 2026

1. Data Controller Information

Company Name: 1Stop Connect International LLC
Registered Address: Hamilton Development Unit B, Charlestown, P.O.Box 642, Nevis, West Indies
License Number: L.No 24098
Data Protection Contact: management@1stop-connect.vip
Websites Covered: www.1stop-connect.vip, www.1stop-connect.com, www.1stop-connect.pro

2. Legal Basis for Processing (GDPR Article 6)

We process your personal data on the following legal bases:

• Consent (Article 6(1)(a)): Where you have given explicit consent for specific processing activities
• Contract Performance (Article 6(1)(b)): Processing necessary for the performance of a contract to which you are party
• Legal Obligation (Article 6(1)(c)): Compliance with legal obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Legitimate Interests (Article 6(1)(f)): Processing necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms

3. Personal Data We Collect

3.1 Information You Provide Directly

• Identity Data: Full name, date of birth, nationality, passport or identification numbers, photographs
• Contact Data: Email address, telephone numbers, physical address, business address
• Professional Data: Company name, business registration details, position, industry sector, tax identification numbers
• Financial Data: Bank account details, payment information, transaction history, source of funds documentation
• Compliance Data: KYC/AML documentation, beneficial ownership information, politically exposed person (PEP) status, sanctions screening results
• Communication Data: Records of correspondence, meeting notes, service inquiries, support requests

3.2 Information We Collect Automatically

• Technical Data: IP address, browser type and version, device type, operating system, time zone setting, browser plug-in types and versions
• Usage Data: Information about how you use our websites, services, and products including page response times, download errors, visit duration, page interaction information (such as scrolling, clicks, and mouse-overs)
• Location Data: Geolocation data derived from your IP address
• Cookie Data: Information collected through cookies and similar tracking technologies (see Section 12)

3.3 Information from Third Parties

• Credit reference agencies and fraud prevention services
• Sanctions screening databases and PEP lists
• Company registries and public record databases
• Professional advisors and service providers
• Government authorities and regulatory bodies

4. How We Use Your Personal Data

We process your personal data for the following purposes:

• Service Provision: To provide, maintain, and improve our corporate services including company formation, compliance management, and advisory services
• Contract Management: To manage our contractual relationship with you, process payments, and enforce our terms and conditions
• Legal Compliance: To comply with AML/KYC regulations, tax obligations, sanctions screening, court orders, and other legal requirements
• Risk Management: To assess and manage business risks, prevent fraud, and protect against illegal activities
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Marketing: To send promotional materials and updates about our services (only with your explicit consent, which you may withdraw at any time)
• Analytics: To analyze website usage, improve our services, and enhance user experience
• Security: To maintain the security and integrity of our systems and protect against unauthorized access

5. Data Sharing and Disclosure

5.1 Service Providers and Partners

We may share your personal data with trusted third-party service providers who assist us in operating our business, including:

• Legal and accounting professionals
• Banking and payment processing services
• IT infrastructure and cloud storage providers
• Customer relationship management (CRM) systems
• Document management and verification services
• Marketing and analytics platforms

All third-party service providers are required to maintain appropriate security measures and process your data only as instructed by us and in accordance with this Policy and applicable law.

5.2 Legal and Regulatory Authorities

We may disclose your personal data to:

• Government agencies and regulatory bodies for compliance purposes
• Law enforcement agencies in response to lawful requests
• Courts and tribunals in connection with legal proceedings
• Tax authorities for reporting obligations
• Financial intelligence units for AML/CTF reporting

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

5.4 No Data Sale

IMPORTANT: We do NOT sell, rent, trade, or otherwise transfer your personal information to third parties for their commercial purposes. This prohibition applies regardless of jurisdiction.

6. International Data Transfers

Your personal data may be transferred to, processed, and stored in countries outside your country of residence, including but not limited to St. Kitts and Nevis, United Arab Emirates, and Seychelles. These countries may have different data protection laws than your jurisdiction.

When transferring data internationally, we ensure appropriate safeguards are in place, including:

• European Commission-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions recognized by relevant authorities
• Binding Corporate Rules (BCRs) where applicable
• Your explicit consent for the transfer

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, tax, accounting, or reporting requirements.

Retention periods include but are not limited to:

• Client records: Minimum 7 years after termination of relationship (AML/KYC compliance)
• Financial records: Minimum 7 years (tax compliance)
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: Maximum 26 months
• Support communications: 3 years from last contact

Upon expiration of the retention period, we securely delete or anonymize your personal data in accordance with our data retention and deletion policy.

8. Your Data Protection Rights

Subject to applicable law, you have the following rights:

8.1 GDPR Rights (EU/EEA Residents)

• Right of Access (Article 15): Obtain confirmation of whether we process your data and access to your personal data
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete personal data
• Right to Erasure/Right to be Forgotten (Article 17): Request deletion of your personal data under certain circumstances
• Right to Restriction of Processing (Article 18): Request limitation of processing under specific conditions
• Right to Data Portability (Article 20): Receive your data in a structured, commonly used, machine-readable format
• Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent (Article 7): Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint (Article 77): File a complaint with your supervisory authority

8.2 CCPA Rights (California Residents)

• Right to Know: Request disclosure of categories and specific pieces of personal information collected
• Right to Delete: Request deletion of personal information (subject to exceptions)
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising CCPA rights

8.3 Exercising Your Rights

To exercise any of these rights, please contact us at management@1stop-connect.vip with the subject line "Data Protection Request." We will respond within:

• 30 days for GDPR requests (extendable by 2 months if complex)
• 45 days for CCPA requests (extendable by 45 days if complex)
• 30 days for requests under other applicable laws

We may request additional information to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption: Data encryption in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access controls and multi-factor authentication
• Network Security: Firewalls, intrusion detection/prevention systems, and regular security audits
• Employee Training: Regular data protection and security awareness training for all staff
• Incident Response: Documented procedures for detecting, reporting, and responding to data breaches
• Vendor Management: Due diligence and contractual safeguards for third-party processors
• Physical Security: Secure facilities with controlled access for data storage

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33 and equivalent provisions in other jurisdictions.

10. Children's Privacy

Our services are not directed to individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without appropriate parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at management@1stop-connect.vip.

11. Automated Decision-Making and Profiling

We may use automated decision-making and profiling in the following limited circumstances:

• Risk Assessment: Automated sanctions screening and PEP checks for AML/KYC compliance
• Fraud Prevention: Automated analysis to detect potentially fraudulent activities

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you (GDPR Article 22). You may request human intervention, express your point of view, and contest the decision.

12. Cookies and Tracking Technologies

12.1 What Are Cookies

Cookies are small text files placed on your device when you visit our websites. We use cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance your browsing experience, analyze site traffic, and personalize content.

12.2 Types of Cookies We Use

A. Strictly Necessary Cookies (No Consent Required)

Essential for the operation of our websites and services:

• Session management and authentication
• Security and fraud prevention
• Load balancing and system stability

Legal Basis: Legitimate interest (GDPR Article 6(1)(f)) - necessary for providing requested services

B. Performance/Analytics Cookies (Consent Required)

Collect information about how visitors use our websites:

• Google Analytics (anonymized IP addresses)
• Page view statistics and user journey analysis
• Error tracking and performance monitoring

Legal Basis: Consent (GDPR Article 6(1)(a))

Retention Period: Maximum 26 months

C. Functional Cookies (Consent Required)

Enable enhanced functionality and personalization:

• Language preferences
• User interface customizations
• Video playback settings

Legal Basis: Consent (GDPR Article 6(1)(a))

D. Marketing/Targeting Cookies (Consent Required)

Used to deliver relevant advertisements:

• Behavioral advertising and retargeting
• Social media integration (LinkedIn, Facebook)
• Campaign performance tracking

Legal Basis: Consent (GDPR Article 6(1)(a))

Note: We do not use these cookies unless you explicitly opt-in through our cookie consent banner.

12.3 Third-Party Cookies

Our websites may contain third-party cookies from:

• Google Analytics: Website analytics (opt-out: https://tools.google.com/dlpage/gaoptout)
• LinkedIn Insight Tag: Professional networking and marketing (manage: LinkedIn Privacy Settings)
• YouTube: Video content embedding (manage: Google Privacy Controls)

These third parties have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

12.4 Cookie Consent and Management

Upon your first visit to our websites, you will see a cookie consent banner compliant with:

• ePrivacy Directive (EU)
• GDPR (EU)
• CCPA (California)
• PIPEDA (Canada)

You can manage your cookie preferences at any time by:

• Adjusting our cookie settings (available in the website footer)
• Configuring your browser settings to refuse or delete cookies
• Using browser plugins like "Ghostery" or "Privacy Badger"

Note: Disabling strictly necessary cookies may affect website functionality.

12.5 Do Not Track (DNT) Signals

While our websites do not currently respond to "Do Not Track" browser signals due to lack of industry consensus, you can control tracking through the cookie consent mechanisms described above and through your browser settings.

13. Cross-Border Data Processing Safeguards

When processing personal data from EU/EEA residents, we ensure compliance with GDPR Chapter V requirements for international data transfers. Specifically:

• We have implemented Standard Contractual Clauses (SCCs) approved by the European Commission
• We conduct Transfer Impact Assessments (TIAs) to evaluate the adequacy of data protection in recipient countries
• We implement supplementary measures where necessary to ensure data protection equivalent to EU standards

14. Specific Jurisdictional Rights

14.1 Brazil (LGPD)

Brazilian residents have rights under the Lei Geral de Proteção de Dados (LGPD), including rights to access, correction, anonymization, and deletion of data, as well as the right to information about data sharing.

14.2 Canada (PIPEDA)

Canadian residents have rights under PIPEDA to access and challenge the accuracy of their personal information, and to file complaints with the Privacy Commissioner of Canada.

14.3 Australia (Privacy Act)

Australian residents have rights under the Privacy Act 1988, including rights to access and correct personal information, and to make complaints to the Office of the Australian Information Commissioner (OAIC).

14.4 United Arab Emirates (Data Protection Law)

UAE residents are protected under Federal Decree-Law No. 45 of 2021, including rights to access, rectify, and erase personal data.

15. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our websites with a new "Last Updated" date
• Sending email notifications to registered users for significant changes
• Displaying prominent notices on our websites

Your continued use of our services after changes become effective constitutes acceptance of the updated policy. We encourage you to review this Policy periodically.

16. Supervisory Authorities

If you are located in the EU/EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your national data protection authority:

• Find your authority: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Other jurisdictions:

• California: California Attorney General - https://oag.ca.gov/privacy
• Canada: Privacy Commissioner of Canada - https://www.priv.gc.ca
• UK: Information Commissioner's Office (ICO) - https://ico.org.uk

17. Contact Information

For questions, concerns, or requests regarding this Privacy and Cookie Policy, your personal data, or to exercise your data protection rights, please contact:

1Stop Connect International LLC
Data Protection Officer
Hamilton Development Unit B
Charlestown, P.O.Box 642
Nevis, West Indies
License: L.No 24098

Email: management@1stop-connect.vip
Phone: +1 869 469 0079
WhatsApp: +971 54 439 0685

Response Time: We aim to respond to all inquiries within 5 business days and will fully address data subject requests within the timeframes required by applicable law.

18. Acknowledgment and Consent

By using our websites and services, you acknowledge that you have read, understood, and agree to this Privacy and Cookie Policy. Where required by law, we will obtain your explicit consent before processing your personal data for specific purposes, particularly for marketing communications and non-essential cookies.

If you do not agree with this Policy, please do not use our websites or services.